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Tragui

How Tragui works

Step-by-step understanding of how we import from 1688 directly to you. Transparent, no surprises.

The complete process

1

You paste the link in Tragui

From detail.1688.com or m.1688.com. We translate the product and show the final price in your currency with live FX rates.

2

You pay for the product + 15% initial shipping

Payment via card or local methods. This covers the product in China plus our service to buy and ship to the Chinese warehouse.

3

We buy the product and it arrives at the warehouse

We purchase it for you on 1688. The product arrives at our Guangzhou warehouse in about 7-12 days.

4

You choose the international shipping

We weigh the actual product and send you 3 shipping options (economy, standard, express). You pick and pay.

5

We ship with tracking

We send you the tracking code. Follow it via the Tragui panel or 17track.

6

You receive it at home

In 15-30 days (depending on chosen shipping), the product arrives at the address you registered. Done!

Tragui guarantees

Refund if not delivered

If the product does not reach you within 60 days, we refund 100% of the amount paid.

Inspection before shipping

We inspect the product at our warehouse before dispatching. If wrong, we replace it.

Multilingual support

Team on WhatsApp, 9am-7pm, to solve any doubt or problem.